Faq
GENERAL QUESTIONS
WHAT IS THE BARKABLES BOX?
The Barkables Box is the secret to a healthier pet developed by a special team of bio-chemists and pet lovers. The Barkables treats and serums are delivered straight to your door conveniently every month each containing a unique blend of Caviar benefiting your pet’s overall health and well-being.
WHAT COMES IN THE BARKABLES BOX?
Depending on the Barkables Box type you select, inside every box is a variety of Caviar infused dog treats and pet toys for your furry friend to enjoy and have fun with.
WHEN WILL I NOTICE RESULTS?
Results are noticed within the first week of use and continue consistently while on the Barkables treats.
ORDERING
HOW DO I GET STARTED?
To purchase any Barkables Box or product is easy! Simply click here to visit our online store. We can’t wait to send your pooch their first Barkables Box!
I JUST ORDERED, NOW WHAT?
Orders ship within 24-48 hours from receipt (excluding weekends and holidays). Once shipped an email confirmation containing your tracking # will be emailed to your inbox.
BILLING
HOW DO I UPDATE MY PAYMENT INFORMATION?
You can update your credit card information by simply clicking on the link here to access your online account.
SHIPPING
WHEN DO BARKABLES BOXES SHIP?
The Barkables Box ships on the 1ST of every month.
HOW DO I UPDATE MY ADDRESS?
That’s easy! Simply login to your account here or send us an email with your new address to bark@barkables.com and we’d be more than happy to update the information for you.
DO YOU CHARGE FOR SHIPPING?
No. Shipping is absolutely free.
WHERE DOES THE BARKABLES BOXES SHIP?
We ship to all the contiguous United States and Canada.
HOW DO I TRACK MY BOX?
Once your Barkables Box has shipped, an email will be sent notifying you of your tracking information. Please allow up to 24-hours for your tracking information to be updated by the shipping carrier.
OTHER
I HAVE A QUESTION THAT’S NOT LISTED HERE, WHAT SHOULD I DO?
We would love to hear from you! Please send us an email to bark@barkables.com and we will respond right away.
HOW CAN I SUBMIT MY PRODUCT TO BE FEATURED IN THE BARKABLES BOX?
We’d be more than happy to consider your product(s) for The Barkables Box and are always on the lookout for awesome pet products and toys. Please send us an email with your contact information, product info and picture(s) to bark@barkables.com. We’ll email you if we are interested in adding your product(s).
I KNOW OF A GREAT COMPANY THAT SHOULD BE FEATURED IN THE BARKABLES BOX, WILL YOU FEATURE THEM?
We love to know about people or companies you recommend to be featured in The Barkables Box boxes. Please send an email to
bark@barkables.com and let us know who and why we should feature them.
WHAT IF I’M UNHAPPY WITH MY BARKABLES BOX OR PRODUCT?
No problem! Your satisfaction is our ultimate goal. If you’re unhappy with your Barkables Box please send us an email to bark@barkables.com and we will be more than happy to have you send it back for a full 100% refund.